Class Note


 Class Notes

              Why is communication Important in it?


                   General communication Skills
1-Consideration of Audience


  • In Person, One to One
  • One  to Many
  • Over the Phone
2-Adapting Content and Style to Audience
  • Varying Voice
  • Terminology
  • Format
3-Providing Accurate Information
  • You are responsible of sharing facts, not your ideas
4-Engaging Audience Interest
  • Using technology effectively
5-Ensuring The Message Gets Across
  • Are they nodding or looked confused, bored?
  • Stop and ask questions to check if they understand
   Interpersonal communication Skills 
  • Verbal
  • Signing and lip reading
  • Body language
  • Writing
  • chatting (Instant massaging)
by using positive language


Positive Language is supportive and encouraging
language.


Negative Language is humiliating language


                           Communicate in Writing

  • Following guidelines and procedures
  • your document is clear and gets message accross
  • The spelling and grammer are correct (by using
  • proofıng tools)
  • Review and proofread
  • Note taking

                                            Audience
  • Age
  • IT Knowledge
  • Culture of Country
  • Disability (specialist software such as narrator,
          mouse pointer)
    IT TOOLS TO COMMUNICATE AND EXCHANGE
                                   INFORMATION
  • Documents
  • Presentations
  • Webpages
  • Emails
  • Blogs
  • Wikis
  • Podcast
  • Video Conferencing
                                                Safety
  • Digital personal records can easily be transferred,
           stolen and misused.Needs to be careful while
           working with technology.
  • Pictures that are uploaded to internet, not just your
          friend and family.It may go beyond your privacy
          boundries.
  • Respect towords the other. Negative and offensive
       comments can be seen by a much wider audience.
                                         Sercuring Data
  • Encryption
  • Firewalls
  • Backups
  • Secure sites
                               IMPACT OF IT
  • Social Impacts : We spend our free time by using
          social media and internet rather than watching TV.
          It negatively effects local stores comunity
          because of online store
  • Economic Impacts:It changing employemnet
      structures and working practices.Disposal of
      unwanted electronıc equiment threatens
      environment negatively.


  • Legal Impacts: Ownership , copyright ,
      plagiarism.
  • Ethical Impact: Privacy of Information
                         ABUSE OF IT
  • Treats
  • Sparm
  • Phishing


               

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